I wanted to write to express to you and the team at Cozy Kitchens how very happy we are with all that you and the team have accomplished. From the very beginning, when we had the kitchen measured to the final installation, we were impressed with the quality of work and the professionalism of all the Cozy Kitchen staff. We want to especially thank John and Sara who helped bring our new ideas to life. John and Sara took the time to go over things with us, and worked with us as we made changes – many, changes! Once the kitchen design was completed, the rest of your team kicked in and turned our dream kitchen into a reality. Your team of installers (and you) did an OUTSTANDING JOB installing everything with pride and accuracy. The craftsmanship of the cabinets and the installation set Cozy Kitchens apart from the others.
Throughout the project, there was never a question as to where we were on the schedule or what was next. You managed the timelines perfectly. Even when a major snow storm crippled Corolla, you and your team kept the project on schedule. If that wasn’t enough, we made yet another last minute change with the ice maker that you and your team took in stride. Cozy kitchens is clearly a business that understands customer satisfaction. We simply want to let all of you know how very impressed we were with the work your team delivered and how great it was working with a company that shows up on time and does exactly what they promised to do – that is a lost art in todays world.
You can bet when it is time to start the bathrooms, you all will be the first call we make. Please share with your team our deepest gratitude for an amazing job and we look forward to working with you in the future.
-Frank & Jo-Ann Hesson